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Warranty condition |
- Our warranty covers all our mopeds and motorcycles except the CR and XR range due to their off road usage.
- The period of warranty cover is 24 months from the date of registration or date of sale to customer if the machine remains unregistered.
- Warranty is given by Honda (UK) and applies to all machines that were first imported into the European market by the official Honda distributor and that meet the homologation / regulation requirements of the country through which they were imported into the European market.
- Those other recognised countries are the official Honda distributors in Austria, Belgium, Canary Islands, Croatia, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Malta, Netherlands, Norway, Poland, Portugal, Spain, Slovakia, Slovenia, Sweden, Switzerland.
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Obtaining a warranty service |
- Please arrange to visit your original Honda selling dealer or any authorised Honda Motorcycle dealer during their normal business hours, taking with you your vehicle, Owners card and your service book.
- The Honda dealer obligation under your warranty is to repair or replace, at the discretion of Honda, any part found to be defective in material or workmanship.
- The repair will be free of charge for materials and / or labour.
- Your Honda warranty is in addition to, and does not detract from, any local legal rights such as local law or consumer act.
- In the event of a suspected manufacturing or material defect occurring after the expiry of the warranty period, please bring it to the attention of your Honda dealer who will, together with Honda, give it full consideration in accordance with our normal warranty conditions.
- There are certain items that are not covered: please see the details below.
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What's not covered? |
- Any damage that results from
neglect of the periodic maintenance in the manner that we recommend.
- Any damage that results from
repair or maintenance performed using methods not specified by
Honda.
- Any damage that results from the
use of the vehicle for race, rally or similar competitive sports.
- Any damage that results from
operating methods other than those indicated the owners manual or
use beyond the limitations or specifications specified by Honda
(maximum load, passenger capacity, engine speed and others)
- Any damage that results from use
of non-genuine parts or from use of fuel, lubricants and liquid
agents with specifications different from those indicated in owners
manual.
- Any damage that results from
modifications not approved by Honda (engine tune-up, vehicle
performance modifications, reduction of lights, enlargements and
other changes).
- Any damage that results from the
passage of time (natural fading of painted surfaces, plated surfaces
and other deterioration).
- Aesthetic phenomena that do not
affect performance.
- Any damage that results from
improper storage or transport.
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Consumable replacement parts and lubricants |
- Parts: Spark plugs, fuel filters, oil filter elements, drive chains, air cleaner elements, brake pads, brake shoes, clutch discs, battery, lights (excluding sealed beam), fuses, motor brushes, step rubbers, belts, tyres, tubes and other rubber parts.
- Lubricants: Oil, grease, battery electrolyte, radiator coolant and other items specified by Honda.
- And expenses incidental to the warranty claim, including: Additional expenses incurred for communications, lodging, meals and other items due to breakdown of the product in a remote area. Compensation for loss of time, commercial losses or rental costs for a substitute product during the period of adjustment.
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Accessory warranty |
- We warrant our Honda Genuine Accessories, manufactured for use in Europe on Honda products, to be free from defects in materials or workmanship for the period of two years.
- The two-year warranty is from the date of purchase. Details of your Honda Genuine Accessory must be recorded by your Authorised dealer in your Honda Motorcycle Warranty and Service Book at the time of purchase.
- To obtain a warranty service visit an authorised Honda Dealer taking with you the accessory or vehicle on which it is installed, together with your service book containing the registered details of your Honda Genuine Accessory.
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The dealer obligation |
Any applicable Genuine Accessory found defective during this period will be repaired/ replaced by an authorised Honda dealer free of charge provided the conditions under which the warranty is offered have been followed.
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