Customer Letters and Testimonials

I had my Blackbird serviced about three weeks ago reg no P878 ***. Just wanted to say that it feels and rides like brand new and I would just like my thanks and appreciation passed onto the technician. Roll on the Spring!

Best regards Gary Lott

Just bought privately a CG125 originally supplied by you. Used to run a FJ1200 until a "fall" 10 years ago. Like many aged ex bikers there is always the call to get back on 2 wheels so I'm just testing the water (or the road) with a little bike. I called your spares counter and spoke with a most helpful gentleman (with a slight limp) to get a can of oil and a handbook. He answered my question about "where's the lights switch", answer there isnt!! I then went to the clothing dept and again got the most excellent service in buying a helmet. Nothing was too much trouble I then continued to your service centre and yet again dealt another very helpful gentleman who explained exactly why I couldnt get a service "while you wait" for a CG125. All in all a very pleasant experience for which I am grateful

Thank you Dobles!

Regards

Tony Sparling

Hi Paul,

Made it home ok. Just squeezed onto the only ferry that day because of the bad weather. Rode thru hail, rain and a small blizzard in Wales and, unbelieveable winds in Ireland.

What an episode!

Bike is great and had a lovely weekend away with Liz on it, over a thousand miles already.

Thanks for all your help and meeting me so late, and I hope we will do business again soon.

All the best

Pat

Hi Paul

A few months into having my new VFR800A6, I thought I'd drop you a quick note to say thanks you to both you, Rob May and James Daley for all your help and outstanding customer care provided to myself and Wendy.

Thanks for your assistance.

Kind regards

Ian Thorley

Paul

I just wanted to email a thank you for your prompt attention this morning. Having spoken to a very helpful gentleman at the service centre, the bike is booked in for next Wednesday, being the first mutually convenient appointment. They did have stuff for Monday but I'm not available then or Tuesday due to work commitments.

So far, I have to say that Doble Motorcycles have lived up to their reputation of service and friendliness and I thank you for that. I now looking forward to getting to know the bike better next week.

Regards Alan Rogers

HI Paul, Just dropping a line to say what Superb Service I thought of the whole transaction when buying my bike from yourselves, everything fitted to the bike was done so superbly and your delivery chap could not have been more helpful and friendly, he was very knowledgeable and generally a nice guy, please pass on our gratitude. Many thanks again for a pleasant transaction I will certainly be recommending Doble Motorcycles to my friends. Kind regards Bob Douglas.

Paul,

I would just like to thank you for the excellent and professional assistance you provided to me last Friday during my visit to the showroom.

You made the purchase of my new Honda Shadow a painless and pleasurable procedure that simplified everything perfectly! No confusion for 'bike novices' such as myself.

I am looking forward to picking up the bike as planned. Again, many thanks for all the help you gave.

Tony Ritchie

Dear Paul,

Absolutely delighted with the bike. It was very easy to deal with your company and if anyone here enquires regarding a purchase I will not hesitate to give your details.

The bike exceeds my expectation and time travelling to and from work has been reduced by 30 minutes and thats without breaking any speed limits, just filtering through the traffic.

Cheers!

Davy Ross

Just wanted to say, and please pass this on to your boss, that Paul and his colleague whom I apologise for not recalling his name have been the main reason as to why I have chosen to buy my bike from Doble. I live in Ealing and there are many closer dealers I could have chosen to go with.

I take my test next week (fingers crossed) and hope to collect the magnificent ST1050 after.

Dear Shelly. I've wanted a Honda all my life. I'll be 39 Years old on 7 July 2007... a very special day 07/07/07 which happens once every 100 years. Mr Paul Styles helped me get my Honda wings XL125V Varadero. He had gone above and beyond the service expected , I recommend Doble to everyone who sees my Honda. Thank you so much for the help and service and for the opportunity to give feedback and especially for your time. Sincerely Anthony Cairns.

Hi Paul

Just a quick note to say thanks for your help today with the handover of my new Pan - my first ride on one of these was the trip home from your showroom this afternoon, and I'm really pleased with my choice. Easily a better ride than the K1200GT which I was considering against it.

And thanks for showing such good grace in the face of my relentless haggling; it's been very enjoyable purchasing experience and I daresay we'll be back to you when Heidi's passed her test.

Regards

James

Thankyou very much for your excellent service , it has been pleasure buying a bike from you , a very good hand over by your driver . very impressed with the bike and would happly recomend doble to anyone buying a bike .

thanks again

Jason Kirk

hi paul

Just to let you know we both got home safe and sound eventually, it was the nicest most comfortable ride i have had for years ,ive had about 200 bikes since i was 16 i buy and sell cheap ones as well just love my bikes ,its only recently that i have bought new although i have had dealings with many a dealer. but none have been as good as you you have always been honest and given me a good deal it helps having a great product if i end up selling this one i will probably go back to older bikes ive had 4 cbx1000s and would buy another tomorrow but if i buy another new one it will be a honda and from you

once again many thanks see you soon regards malcolm

ps if you open a branch near reading i would love a job been in sales for years in print boring ,so bear me in mind if a position comes up

thanks again

Hi

Just to say a big thank you for a smooth deal on a great bike. Buying over the phone and a big distance always has it's concerns but not this time. Bike is everything I expected, and all the paperwork with it. Will highly recommend you in the future, and will certainly travel back up for tyres etc(expecting a good deal).

See you soon.

Yours sincerely

Gerwyn Harris

Fantastic, I have at last found a dealership that care about there customers, this companies customer service is on par with Virgin Atlantic, and you don't get much better than that. I found Mike Doble very easy going, fair on our haggling (ish) whilst trying to make a living, he's also open to negotiation and he even buys you a coffee. Having bought a Pan European off of Mike in June to tour France and Spain for six months (a superb bike by the way) I went to see Mike December 06 to trade in for a March 07 model, we've almost agreed a deal!!! The lads in the shop, (James, what he doesn't know about clothes and accessories isn't worth knowing), the workshop service is second to none, the lads on reception are always very cheerful and polite (very rare these days). I wouldn't dream of going anywhere else.Try Dobles you won't be sorry.

Thanks Mike for providing a superb all round service.

Ian Blackford

Paul

Just just a quick note to express my thanks on how efficiently my concerns and issues have been resolved. The mark of a quality company is when the after sales service looks after the customer in equal terms to when its trying to secure a deal. From this customers point you've done this. I'll be buying my future bikes and accessories at dobles.

Del

Hi Mike

Just wanted to drop you a line to say it as been a fantastic experience purchasing my new Repsol Fireblade from you. Your staff ie Paul & Rob were very professional and i would not hesitate in recommending your company in the future.

Yours sincerely

Tony Stewart

Hello Paul

Thank you for the courtesy extended yesterday when I collected my motorcycle, it was a delight to ride and I was home in one piece. Will you please pass on my thanks to your staff both at the show room and the workshops for the help and assistance, I can see why your company is at the forefront of its industry.

Dear Mr Doble,

I recently bought a Honda Shadow VT750 from your Salesman Paul Styles. I originally purchased a Honda Rebel ( again from your shop) in 1999. At the time, Paul was extremely helpful, particularly as I was very much a novice rider.

When I visited your shop last week, I was amazed that Paul recognised me. Again he was very helpful, and offered me an attractive deal. Of course I shopped around, but I was not treated with such professionalism. I have been in sales for many years and have been a Sales Director in charge of a commercial operation. The past five years I have run my own business involved in teaching the principles and disciplines of selling. Not that this makes me anybody special! But, I felt compelled to write to you and say that Paul displays such a professional and personable attitude. Having employed people in the past, I know how difficult it can be to find someone who can focus on their customers' needs rather than look out for their own aims, which invariably never leads to repeat business, For me, repeat business ensures an organisation's longevity. After sales service is an integral part as well. I would just like to take this opportunity to say thank you for such a good purchase and assistance from Paul. He truly is an asset to your company. We took the bike out tonight, and it was a joy! I will not hesitate to recommend your Company in the future.

Thank You once again..

Dear Mike,

I thought I would just drop you a quick line to say how impressed I was recently with your service department. In particular, the two chaps who run the front desk and most of all Matt who has always worked on my bike. Last week I encountered a small problem with a stone jamming the radiator fan. This caused the fuse to blow. Not being the most technical minded of people with bikes, I popped in the off chance to see if the problem could be resolved? Within 5 minutes I was back on the road. I have been in to the department on previous occasions and most recently for a regular service. Nothing is too much trouble for Matt and he has always taken the time to answer my questions and explain things to me and importantly how to look after the bike. This kind of attitude is rare these days and makes all the difference in terms of customer service. Please pass on my thanks to your team and I look forward to a long lasting relationship with Dobles.

Yours Faithfully

I have never had dealings with Doble Motorcycles before, but I would be more than happy to recommend them to anyone. I have received a first-class, courteous service throughout. Bob, who delivered the bike to me is obviously an asset to your team.

Best Regards

To all the lads at Dobles,

Thank you so much for the expert help you provided for the somewhat complicated situation with my CBR125. I have now been reimbursed the monies from the dealer concerned regarding the repairs they should have dealt with. And I also thank Honda dealer headquarters for making the motorbike once again roadworthy, again, the dealer concerned should have ensured before retailing the vehicle to the unsuspecting public such as ourselves. I will indeed be returning to you from this time on for any problems and repairs the bike may need, including yearly services in the future.

With kindest regards.

Kaz.