 Throughout your recent visit, the level of customer care and attention you received was:
 " Any appropriate comments
"
If you have just taken delivery of/collected a new/used motorcycle, how would you rate the way in which the vehicle was handed over to you:
" Any appropriate comments
"
If you have had the opportunity to browse or purchase products from our clothing/parts department, how would you rate the range of products that we stock:
 " Any appropriate comments
"
How satisfied are you with your recent purchase:
" Any appropriate comments
"
If you have recently had your bike serviced or repaired, how would you rate the overall experience:
Not applicable" Any appropriate comments
"
On collection, did you find your bike to be in a clean and satisfactory condition?
Not applicable" Any appropriate comments
"
If you visited our website at doble.co.uk what were your impressions? Based on the design of the site, the content of the site and it's ease of use, you found the site to be:
" Any appropriate comments
"
Based on your overall experience of Doble Motorcycles, would you consider recommending us to your friends, family and colleagues?
" Any appropriate comments
"
"Ian Gladman was very helpful from the moment I arrived at very short notice to test ride the bike, and the subsequent purchase process. He was also very accommodating on my needs to have the bike ready and delivered on a certain date and time, as I needed to fulfil my duties for Blood Running with SERV Kent. A Big Thank You :)"
Throughout your recent visit, the level of customer care and attention you received was:
"Free tea and i was taken through every step of the process in a clear and concise manor.
"
If you have just taken delivery of/collected a new/used motorcycle, how would you rate the way in which the vehicle was handed over to you:
"Excellently, freindly chap and knowledgable.
"
If you have had the opportunity to browse or purchase products from our clothing/parts department, how would you rate the range of products that we stock:
"Didn't take a long look but from what i saw looked like alot of stuff in stock
"
How satisfied are you with your recent purchase:
"Superbly satisfied even though the weather has stopped me from having a go.
"
If you have recently had your bike serviced or repaired, how would you rate the overall experience:
Not applicable"Not had the 600 mile service yet, we shall wait and see what it costs before commenting.
"
On collection, did you find your bike to be in a clean and satisfactory condition?
"Yes, looked like brand new, hang on it was brand new.
"
If you visited our website at doble.co.uk what were your impressions? Based on the design of the site, the content of the site and it's ease of use, you found the site to be:
"Very good site, all the info i required was on there prior to making further enquiries.
"
Based on your overall experience of Doble Motorcycles, would you consider recommending us to your friends, family and colleagues?
"Without a doubt.
"
"Please can you make sure Ian Gladman has a copy of this survey.
Please take note of my comment regarding the cost of my first service. Perhaps you could confirm the cost of that by return. "
Throughout your recent visit, the level of customer care and attention you received was:
"Havent visited the store, but Pauls "remote" handling of the sale was superb. "
If you have just taken delivery of/collected a new/used motorcycle, how would you rate the way in which the vehicle was handed over to you:
"Excellent service from Paul and Tony. "
If you have had the opportunity to browse or purchase products from our clothing/parts department, how would you rate the range of products that we stock:
" Any appropriate comments
"
How satisfied are you with your recent purchase:
" Any appropriate comments
"
If you have recently had your bike serviced or repaired, how would you rate the overall experience:
Not applicable" Any appropriate comments
"
On collection, did you find your bike to be in a clean and satisfactory condition?
"It was delivered in excellent order. Thanks Tony!
"
If you visited our website at doble.co.uk what were your impressions? Based on the design of the site, the content of the site and it's ease of use, you found the site to be:
" Any appropriate comments
"
Based on your overall experience of Doble Motorcycles, would you consider recommending us to your friends, family and colleagues?
" Any appropriate comments
"
"Paul Styles was superb. Tony delivered the bike on time and in perfect order. Many thanks. "
I bought a Pan European from Doble Motorcycles. I wanted to thank you both for, and I quote "The best bike change experience I've ever had. It's been a pleasure dealing with you both, you are a great team"
D Shelley
Hi Paul,
I would like to thank you for all your help and assistance on sorting my bike out and for the running pilot light exchange.
All your help has been appreciated and I will definitely recommend your services and expertise to others.
Thanks Again Paul
Yours Sincerely
Throughout your recent visit, the level of customer care and attention you received was:
"AS SOON AS WE ARRIVED WE WERE OFFERED FREE TEA OR COFFEE WHILE WE WAITED AND MADE TO FEEL VERY WELCOME
"
If you have just taken delivery of/collected a new/used motorcycle, how would you rate the way in which the vehicle was handed over to you:
"PAUL EXPLAINED FULLY ALL THE PAPERWORK AND HOW TO USE AND GET THE BEST FROM THE BIKE "
If you have had the opportunity to browse or purchase products from our clothing/parts department, how would you rate the range of products that we stock:
" Any appropriate comments
"
How satisfied are you with your recent purchase:
"I WAS ALWAYS GETTING ONE OF THE SPORTS 600 BIKES AND CAME DOWN TO THE TRIUMPH 675 OR THE HONDA. I MADE THE DECISION AFTER RIDING BOTH AND HONDAS QUALITY IS AS GOOD AS EVER.
"
If you have recently had your bike serviced or repaired, how would you rate the overall experience:
Not applicable" Any appropriate comments
"
On collection, did you find your bike to be in a clean and satisfactory condition?
Not applicable" Any appropriate comments
"
If you visited our website at doble.co.uk what were your impressions? Based on the design of the site, the content of the site and it's ease of use, you found the site to be:
" Any appropriate comments
"
Based on your overall experience of Doble Motorcycles, would you consider recommending us to your friends, family and colleagues?
"I WOULD HIGHLY RECOMMEND ANYONE LOOKING TO BUY A NEW OR USED MOTORCYCLE TO BUY FROM DOBLE. GREAT BIKES, WELL PREPARED AND SUPERB CUSTOMER SERVICE. "
"I DEALT WITH PAUL STYLES WITH THE PURCHASE OF MY BIKE AND HE GAVE ME THE BEST DEAL AND BEST ADVICE. I WAS OFFERED THE SAME DEAL BY ANOTHER COMPANY, BUT BECAUSE OF THEIR ATTITUDE,AND BECAUSE OF PAUL,S EXCELLENT CUSTOMER SERVICE I BOUGHT THE BIKE FROM YOU. I HAD DEALERS A LOT CLOSER TO ME BUT HAD NO CONCERNS ABOUT TRAVELLING 120 MILES TO RECEIVE THE BIKE FROM YOUR STORE. PAUL IS A PLEASURE TO DEAL WITH AND ALL THE STAFF I MET WERE VERY FRIENDLY AND HELPFUL. CUSTOMER SERVICE AND ATTITUDE DO MAKE A DIFFERENCE THAT IS WHY I BOUGHT THIS BIKE FROM YOU AND WHY WHEN I DECIDE TO CHANGE I WILL BUY FROM YOU AGAIN AND RECOMMEND OTHERS TO DO THE SAME. THANKS
"
Hi Paul
Just a final quick email......
We have just come back from Izzy's first proper run on the new VFR - With the bike to bike radio I knew she was having fun, but to see her face when she took her helmet off was such a joy - just thought I would say how pleased I am that she is so pleased!
Thank you for looking after her during the buying process and for putting together a deal she was very happy with - she is busy telling all her work colleague biker friends how good Dobles are!
I look forward to speaking to you again when the time comes to either replace my VFR, or but a 3rd bike for me (I also have an almost mint 1976 cb400-4 I restored)
The Cross tourer is something I am looking forward to test riding!
My very best regards
Stephen
Dear Ian,
Many thanks for the email outlining our purchase of the CBF125 (reg ending FOF) for Oliver Way.
The rapid and professional way in how this transaction has been dealt with, so far, is another vindication for choosing my sons first bike, from yourselves.
Best Regards,
Des Way.
I have been a customer of yours for over 30 years and have found your services to be awalys highly satisfactory. Your staff have always been helpful and very friendly. Excellent.
Carol Smith
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